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Privacy Policy

At Amelia’s Light, we are committed to protecting your personal information and being transparent about how we use your data. This policy outlines what we collect, how we use it, and your rights under UK GDPR and other data protection laws.

What Data We Collect

• Names, contact details, and email addresses
• Bank details for emergency payments (temporarily stored only)
• Volunteer and trustee applications (via online forms)
• Anonymous website analytics (cookies – only if accepted)

How We Use Your Data

• Deliver support and emergency payments
• Process and assess applications (trustees and volunteers)
• Communicate with beneficiaries and supporters
• Improve our website and services through analytics

Payment Information and Security

Bank details submitted through our secure form are used solely for processing emergency support payments. Once the payment is completed, our system automatically removes account numbers to protect your privacy.

Data Retention

We retain data only as long as required to fulfil our legal obligations and support your needs. Application forms and personal data submitted via the website will be deleted when no longer needed for recruitment or support purposes.

Cookies and Analytics

We use optional analytics cookies to help us understand how visitors use our website. These cookies are only activated when you click “Accept Cookies” on our banner. You can withdraw consent at any time by updating your browser settings or revisiting our cookie preferences.

Your Rights

• Request access to your personal data
• Ask for inaccurate data to be corrected
• Request deletion of your data where appropriate
• Withdraw consent for data use where applicable

To exercise these rights, please contact us at: [email protected]

Changes to This Policy

This policy may be updated from time to time. The latest version will always be available on this page.

Contact

Amelia’s Light
Email: [email protected]
Phone: 0808 531 0404